Privacy and Security

Data Protection

For your protection and ours, and to ensure our high standards are maintained, we may record or monitor your call.

The information you give helps us to service any policy you buy from us, and will also be used for statistical and administration purposes.
We may pass information about you and your policy to the Financial Services Authority and/or the Financial Ombudsman Service, if they ask for this. This will only happen if they need the information to carry out their responsibilities, such as investigation of a complaint or alleged misconduct.

Insurers pass information to various databases to prevent and detect fraud. The databases used depend on the type of insurance being bought.

Your Information

We will keep the information you give to us secure and private.

Access to Your Information

Under the Data Protection Act 1998 you have the right to request a copy of the information we hold on you. If you would like to receive this, please call us on 01592 646328. 

Alternatively, you may write to us at AIMS Ltd
53 High Street
Please quote your name, address and customer reference number.
Please note that a fee of £10 may be charged for dealing with such requests, in accordance with the Data Protection Act 1998. This is to cover our administration costs in processing your request. Please make cheques payable to AIMS Ltd.

Information Security

At AIMS Ltd we take security very seriously. We use the latest technology to make sure all information given on our site is safe and secure.

External links

Any inks to third party websites are provided solely for your convenience. When you activate these links you will leave the Site. We do not endorse or take responsibility for the content on third party websites or the availability of those websites and we are not liable for any loss or damage that you may suffer by using those websites. If you decide to access linked websites you do so entirely at your own risk. We are not responsible for the privacy policies and practices of other websites and therefore recommend that you check the policy of each site you visit.

If, however, you are concerned about the protection of your information, you may contact us by telephone on


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